| Adecco | Rating: 9 / 10 |
| Specialist recruitment company that offers call center consultancy in the areas of staff selection, performance management, assessment center and customer service training. |
| http://www.adecco.co.nz/ |
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| Advanced Marketing Solutions: Call Center Services | Rating: 2 / 10 |
| Supplies scalable call center services for ongoing programs, specific campaigns, and as-needed support. |
| http://www.internetleads.com/? |
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| Americall: Call Center Help Desk Services | Rating: 4 / 10 |
| Provides customized services such as dispatching, customer service, surveys, order taking, after hours customer support, and receptionist services. |
| http://www.americall.com/ |
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| Amtelco | Rating: 3 / 10 |
| Provider of computer based telemessaging equipment and call center solutions. |
| http://www.amtelco.com/ |
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| Apropos Technology, Inc. | Rating: 4 / 10 |
| Apropos Technology, Inc.. The Group's principal activities are to develop and market customer relationship management solutions for multimedia contact centers. These solutions allow the prioritization, routing and response to customer interactions on voice-based Internet communication medium, e-mail, fax and other media. They also allow monitoring contact agents and the status of interactions. In addition, the Group provides software licenses and form fees for implementation, technical support and training services and hardware products including voice cards. Major customers include Kraft Foods, Screen Actors Guild, Standard Charter Bank, GE Capital and J-M Manufacturing. Sales are made directly and through re-sellers. Outside the United States, the Group has re-sellers in Belgium, Canada, China (Hong Kong), Japan, the Netherlands and South Africa. Software services and other accounted for 60% of 2002 revenues and Software licenses, 40%. |
| http://www.business.com/directory/teleco... |
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| Avaya: Call Centers | Rating: 1 / 10 |
| A leading provider of communications networks and services designed to enable businesses and agencies of all sizes to achieve superior results. |
| http://www.business-communication.avaya.... |
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| CallSource: Call Center Staffing | Rating: 4 / 10 |
| Our U.S.-based call center staff handles your after-hour or overflow phone traffic. Full-time coverage and call center consulting are also available. |
| http://www.callsource.com/services/call_... |
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| CallTower: VoIP Call Centers | Rating: 8 / 10 |
| Provides enterprise-class outsourced call center solutions as part of Hosted Cisco unified communications system. |
| http://www.calltower.com/callcenter.htm? |
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| Intelesure: Call Center Service | Rating: 8 / 10 |
| Outbound teleprospecting from script generation to live telephone calls for lead generation, voice broadcasting, and automated telephone campaigns. |
| http://www.intelesure.com/request.html? |
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| IRT | Rating: 3 / 10 |
| Provider of outsourced customer contact services, including inbound, outbound, GPS locator and web response. Specialized in helping Global 2000 companies develop and execute customer acquisition, customer retention, direct marketing and customer relationship management programs. |
| http://www.callcenter.com/ |
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| KnowledgeStorm: Call Centers IT Solutions | Rating: 4 / 10 |
| Business technology search site offering software, service, reseller and hardware information on thousands of IT solutions. |
| http://www.knowledgestorm.com/search/key... |
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| Performance Telemarketing: Call Center | Rating: 10 / 10 |
| Offers call center outsourcing consulting services at no charge. Provides multiple quotes for IB/OB teleservices from professional call center agencies. |
| http://www.performancetm.com/? |
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| PFSweb: Customer Contact Management | Rating: 6 / 10 |
| Offers access to call center infrastructure (people, technology and process) on a variable cost basis and customer contact management programs. |
| http://www.pfsweb.com? |
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| TeleCats | Rating: 1 / 10 |
| Specialist in developing call processing systems for routing, messaging, call handling and enhanced services. |
| http://www.telecats.nl/ |
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| TelePlaza | Rating: 9 / 10 |
| TelePlaza is a categorized directory of call center and telemarketing resources available on the Internet. Provides a resource to locate industry conferences, services, and job postings. |
| http://www.teleplaza.com/ |
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| The Connection: Call Centers | Rating: 9 / 10 |
| A live operator inbound call center and service agency capable of handling 75M calls/year. Offers inbound, IVR, and email response services. |
| http://www.the-connection.com/? |
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| TRAFFICMASTER PLC | Rating: 1 / 10 |
| TrafficMaster PLC. The Group's principal activity is the provision of satellite navigation, traffic data and vehicle tracking. The Group's products include Smartnav, RAC Trackstar, Trafficmaster Monitor, YQ and Oracle/Freeway. |
| http://www.business.com/directory/teleco... |
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| Unicall International: Call Centers | Rating: 8 / 10 |
| Designs call center solutions based on proven techniques. Services include lead generation, product sales, and customer surveys. |
| http://www.unicallinc.com? |
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| Zoyto: Call Centers | Rating: 6 / 10 |
| Provides call center services, experienced multilingual CSRs in tech support, order processing, and up-sell and cross-sell services. |
| http://www.zoyto.com/cctr.asp? |
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